Smartway IT Solutions is one of the Managed Service Provider in Nigeria that manages customer’s IT infrastructure and end-user systems internally or remotely, typically on a proactive basis, managing responsibilities and functions within a strategic framework in improving operations and cutting expenses; we are continually striving in providing the best of IT management services to all our customers.

As a managed service provider we take over responsibility for monitoring, managing and problem resolution for selected IT systems and functions on your behalf.

We offer services ranges from;
1. Remote monitoring and Management (RMM) with email alerts, integrated sensors that provides us better reporting on failures, irregularities in system performances, outdated security patch management, updates.

2. Data backup and Recovery Solutions: We offer onsite backup and across remote backups between customers sites. This can be carried out on Virtualized environment such as Microsoft Hyper-V and VMware vSphere; Database backup of SQL, Oracle and endpoints devices (workstations, laptops, servers, storage systems).

3. System Repairs, Audits and Preventive Maintenance: We fixes system bugs, damaged hardware, unstable system performances, excellent system reporting and above all we strongly recommend for all our customers to always conduct quarterly routing system servicing on all their workstations to clean up dirt, and early discovery of failing on system hardware’s rather than wait till it crashes. That always save cost to a large extent.

Offloading routine infrastructure management to an experienced managed services professional lets you concentrate on running your business with fewer interruptions due to IT issues.

To keep labour costs in check, cutting down cost in employing a full time IT personnel within and improve efficiency.
Like most other renowned MSPs employ remote monitoring and management (RMM) software to keep tabs on clients’ IT functions. RMM software lets MSPs remotely troubleshoot and remediate issues with servers and endpoint devices. With RMM, MSPs can manage numerous customers’ IT systems simultaneously.

Smartway IT Solutions in partnership with world leading Managed Service  Provider Comodo ONE and Ninja MSP. This we engage the use of Software/Cloud based application which gives us a full control of all our customers’ IT systems and we are reliable and with a 95 -99% availability.

Our Managed services charges is based on a subscription basis, either monthly, quarterly or annually. Depending on the services and customers budget, pricing is usually based on the number of devices, with different packages priced at different levels. We also provide
customer support onsite when we observe a P1 priority call is required.